62184: Acronis Cyber Backup 12.5: How to change port 7780 on Management Server

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Last update: Fri, 2020-05-01 06:16

Introduction

Acronis Cyber Backup 12.5 uses port 7780 for communications between components.You may need to change port 7780 to a different port, e.g. in case this port is used by a different software in your environment.

Solution

1) Delete all the agents from Management Server:  Settings -> Agents -> select all -> Delete

2) On the machine where Management Server is installed, open the following config file in text editor:

If AMS is installed on Windows: C:\Program Files\Acronis\AMS\net.config

If AMS is installed on Linux: /usr/lib/Acronis/AMS/net.config

3) Find the following line 

<port>7780</port>

and change 7780 to a different port number. Save changes to the file.

4) Restart the following services on machine with Management server: 

  • Acronis Service Manager Service
  • Acronis ZeroMQ Gateway Service
  • Acronis Management Server Service

4) Re-add the agents to Management Server