62177: Acronis Backup, Acronis Backup Cloud: backup fails with "no disk space or quota"

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Symptoms

Backup fails with "no disk space or quota".

Cause

There is no free space in the backup destination.

If you are running Oracle Linux Server 6.x and backing up to SMBv3 share, see Acronis Backup: Known issue with backing up to SMB share on specific Oracle Linux kernels

Solution

  1. Find the faulty back plan.
  2. Find the backup destination specified in this plan:
  3. Free up space in this destination. If you need to delete old backups to free up space, follow these recommendations.
  4. If the issue persists after step 3 or if you have Cloud storage specified in the backup plan as a backup destination, please collect system information from the device, cloud certificate (if backup destination is Cloud) and contact Acronis Support.