62017: Acronis Software-Defined Infrastructure: update of storage certificate fails with "Can't read a response: gzip: invalid header"

use Google Translate


You are trying to update the Storage certificate via CLI according to the article and the following error occurs:


There is an issue in the product that will be fixed in the next updates.


We will update this article as soon as a fix is available. Meanwhile, please do the following:

1. Check that .abgw.abc-registration-info file is present with the following command:
ls -la /mnt/vstorage/vols/acronis-backup/certs/

There can be either .abgw.abc-registration-info file or two other hidden files (files starting with . in their name are hidden).

If you have .abgw.abc-registration-info file in place, run the following command:

sed -i 's/https\:\/\/cloud.acronis.com/https\:\/\/<your data center>.acronis.com/' /mnt/vstorage/vols/acronis-backup/certs/.abgw.abc-registration-info

If there are two other files named .abgw.setup-id and .abgw.account-server are present, please run the following command: 

sed -i 's/^cloud.acronis.com/<your data center>.acronis.com/' /mnt/vstorage/vols/acronis-backup/certs/.abgw.account-server

where <your data center> is the address of your data center:

For example:
sed -i 's/https\:\/\/cloud.acronis.com/https\:\/\/eu4-cloud.acronis.com/' /mnt/vstorage/vols/acronis-backup/certs/.abgw.abc-registration-info

3. Repeat certificate update.


You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
7 + 10 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.