61980: Acronis Backup Cloud: how to disable local backup offering item

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Applies to: 

Starting with version 7.7, backup to a local storage is defined by a dedicated storage quota. You can disable this offering using the web console, if you do not want to provide this service to your customers.

How to disable local backup offering item, if it has not been used yet (usage is 0)

  1. Open the account management portal.
  2. In Clients, select the partner/sub-partner/customer for which you want to disable this offering.
  3. In the Backup section, click Edit:
  4. Clear the check box to disable local backup offering item:
  5. To save changes, click Save.

How to disable local backup offering item after it has been used (usage is > 0)

You can disable the local backup offering item:

  • for the partner and all its sub-partners and customers
  • for a specific customer

To disable the offering item:

  1. Install Python 3.6 or newer (https://www.python.org/downloads/).
  2. Download this script and unpack it.
  3. Run the script:
    • to disable local backup for a partner (and all its sub-partners and customers):
      disable_local_backup.py -l <Login>
      where <Login> is the username of the authorized account
    • to disable local backup for a specific customer:
      disable_local_backup.py -l <Login> --tenant-id <TenantID/TenantUUID>
      where <Login> is the username of the authorized account
      <TenantID> is the custom ID of the tenant
      <TenantUUID> is the internal ID of the tenant
      Specify either custom ID or internal ID. You can find them here:
    4. You will be prompted to provide password of the user, which you have specified in the command.
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