61973: Acronis Disk Director 12.5: bootable media creation fails with "The specified file does not exist"

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Symptoms

1. Acronis Backup 12.5 and Acronis Disk Director 12.5 are installed on the same machine

2. You try to create Acronis Bootable Media with all components:

  • Acronis Backup
  • Acronis Universal Restore
  • Acronis Disk Director 12.5 (32-bit)
  • Acronis Disk Director 12.5 (64-bit)

3. Bootable media creation fails with the following error message:

Failed to create the bootable media

The specified file does not exist

(!) This article only applies to the case when Acronis Backup 12.5 and Acronis Disk Director 12.5 are installed on the same machine.

 

Cause

Issue in the product.

Solution

As a workaround, exclude Acronis Disk Director 12.5 (32-bit) component from the media. Without this component media will be created successfully.

More information

Acronis is working on fixing this issue. This article will be updated when a fix is available.

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