61859: Acronis Backup: How to disable VDDK transports on agent


In some cases you may require to disable a specific VDDK transport method to optimize backup performance in your particular environment.

To disable particular VDDK transport on Agent for VMware (Virtual Appliance):

1. Connect to Acronis Backup Appliance using WinSCP utility.

2. Open the /etc/Acronis/VirtualWare.config file in WinSCP text editor (F4)

3. In the "DisabledTransport" value add a list of disabled transports separated by ":".

List of possible values: "hotadd:san:nbd:nbdssl:file".

See examples below:

WinSCP view: hotadd transport disabled

Appliance UI view: hotadd transport disabled

4. Save the modified file and reboot the appliance

To disable particular VDDK transport on Agent for VMware (Windows):

1. Open Windows Registry Editor: Start -> search -> type regedit.exe and press Enter.

2. Navigate to the following key:


3. Within this key, locate string value DisabledTransport. Edit this string value and specify a list of disabled transport methods separated by ":".

List of possible values: "hotadd:san:nbd:nbdssl:file".

See example below:

4. Restart Acronis Managed Machine service: Start -> Search -> type services.msc and press Enter -> locate Acronis Managed Machine service and click Restart


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