61772: Acronis True Image 2019: Message "Format/resize error" when creating Survival Kit

use Google Translate

Check the disk for errors

Symptoms

  1. You attempt to create Survival Kit on an external USB disk
  2. Survival Kit creation fails with the following error:

    A format/resize error.
    File system error is found. Consider checking the disk using Check Disk Utility.

Cause

Disk contains errors and/or bad sectors.

Solution

Run Check Disk utility to fix errors on your disk:

  1. Go to Start -> Search -> type "cmd"; you should see Command Prompt in the results. Right-click on Command Prompt and select Run as Administrator
  2. Type following command: chkdsk <driveletter>: /f /r

    where <driveletter> is the letter assigned to the external drive, e.g. chkdsk D: /f /r

Some hard drive manufacturers also provide diagnostic utilities for checking drive health and fixing errors; these utilities can also be used to resolve the issue. Check your external hard drive's manufacturer's website for more information.

More information

It is not recommended to use a disk with errors for storing backups, as this may lead to backup corruption.

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
11 + 4 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.