61506: Acronis Cyber Backup 12.5: No boot menu in Linux-based media on Citrix XenServer 7 virtual machine

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Last update: Fri, 2020-05-01 06:16

Symptoms

You have created a bootable media with Acronis Cyber Backup components and Acronis Universal Restore.

You boot a Citrix XenServer 7 virtual machine with this media.

The media boots directly into Acronis Universal Restore Interface without offering the boot menu where you can choose between Acronis Cyber Backup and Acronis Universal Restore.

Cause

Citrix XenServer 7 does not support boot menus and thus does not support bootable medias with 2 or more bootable components.

Solution

Text boot menu has been added in Acronis Cyber Backup 12.5 Update 4 (Build 12730).

As a workaround when using an older build create 2 medias: one bootable media with Acronis Cyber Backup components and another one with Acronis Universal Restore.

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