You are installing Acronis agent of version 7.7 (build 10170).
Installation fails at agent registration step with this error:
Agent is already registered. Please, deregister agent in Backup Console.
If you try to register the agent manually, registration fails with this error:
Agent is already registered.
Please, deregister agent in Backup Console.
Unregistration of agent in AMS failed.
Issue in the product.
The issue has been fixed in version 7.7 Update 1 of Acronis Backup Cloud. Please update to the latest build.
Please use this workaround until the update becomes available in your data center:
- Uninstall Acronis agent from the machine.
- Install build 4670:
- Update from build 4670 to build 10170.