61100: Acronis Cyber Protect Cloud: Windows Services and Processes

Also read in:

use Google Translate

Operating Systems: 

Last update: 24-12-2021

Acronis Managed Machine Service is the main service. It can run under a dedicated account or under an account, you specify during installation. Either account is given privileges that are needed for the service to work. The privileges include a set of user rights, membership in security groups, and the Full Control permissions on respective registry keys in the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis. There are no permissions granted on other registry keys.

Acronis Backup Agent services


Make sure the user running Acronis Managed Machine service has the necessary rights as listed in the table.

Table 1:

Component Service name Purpose Account used by the service User rights  Group membership
Acronis Agent for Windows

Acronis Managed Machine Service

Provides backup, recovery, replication, retention, validation functionality Acronis Agent User (new account) or user-specified account
  • Log on as a service
  • Adjust memory quotas for a process
  • Replace a process level token
  • Modify firmware environment values
  • For Windows 2000 only - Act as part of the operating system
Backup Operators 



Table 2:

The following services (Table 2) can be used by many components of Acronis Cyber Protect Cloud and by other Acronis products. These services always run under a system account. No additional privileges are given to the account.
Name Purpose Process Database
Account used by the service
Main service  
Acronis Managed Machine Service

Type: Service.

Providers backup, recovery, replication, retention, validation functionality


 Child process:               service_process.exe

\BackupAndRecovery\MMSData\DML \BackupAndRecovery\MMS Acronis Agent User (new account) or user-specified account

Acronis Agent Services and processes

Acronis Scheduler2 Service

Type: Service.

Executes scheduled tasks on certain events



Child process:

N/A \Acronis\Schedule2 Local system
Acronis Agent Core Service Type: Service

Serves for communication between the Agent and management components

aakore.exe  N/A \Agent\var\log\aakore Local system
Acronis Active Protection Service

Type: Service.

Provides protection against ransomware

active_protection_service.exe \ActiveProtection \ActiveProtection\Logs Local system
Acronis Cyber Protection Service


Provides anti-malware protection

cyber-protect-service.exe N/A \CPS\Logs
Local system
Acronis Update Controller

Type: Service

Manages auto-update functionality

acp-update-controller.exe N/A \Agent\var\log\update-controller Local system
DeviceLock Service

Type: Service

Manages device control functionality 

dlservice.exe N/A   Local system
acroinst2 Manages dynamic (un)installation of components acroinst2.exe N/A N/A Local system
Backup Monitor

Type: Process.

Enables users to monitor backups outside the web interface.

mmsmonitor.exe N/A N/A N/A
Tib Mounter

Type: Process.

Allows to mount and explore .tib files

TibMounterMonitor.exe N/A \TibMounterLogs Local system


Other processes:

Process name Component Functionality
vss_requestor.exe VSS Requests for Microsoft VSS 
systeminfo.exe System Report Collects Acronis System Report
snapapi_control.exe SnapAPI Acronis Snapshots Kernel Manager Control Utility
acrocmd.exe Acronis CLI Command Line Interface
dml_host.exe DML Data manipulation language control host
python.exe Python Python programming language instance for embedded script execution
upgrade_tool.exe Agent Update Provides remote agent update/installation
Uninstaller.exe Uninstall Product Uninstaller
register_msp_mms.exe Acronis Agent Acronis Backup Agent registration tool
app_backup.exe Acronis Agent Application-aware backup of virtual machines