61072: Acronis Snap Deploy 5: Operation fails with "Failed to execute asynchronous action."

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Applies to: 

Last update: 12-03-2018

Symptoms

1. BitDefender is installed on the same machine with Acronis Snap Deploy

2. You try to add machines to the list by specifying a file with MAC addresses

3. Operation fails with error:

Failed to execute asynchronous action

Cause

 BitDefender conflicts with Acronis Snap Deploy 5.

Solution

Add the following folders to exclusions by BitDefender:

C:\Program Files\Acronis\ 

C:\Program Files (x86)\Acronis\ 

C:\Program Files\Common Files\Acronis\ 

C:\ProgramData\Acronis\

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