Symptoms

You want to change the default port to access the Management Server installed on a Windows or Linux machine

Solution

Management Server

On the Windows machine where the Acronis Management Server is installed do the following:

1. Navigate to C:\Program Files\Acronis\ApiGateway\ and find the file api_gateway.json
2. Open the file api_gateway.json in text editor and change the port "address" : "0.0.0.0:9877" to the port number that you need
3. Save changes to the file
4. Restart all Acronis services on the machine. See Acronis Cyber Backup 12.5: Windows services and processes

On the Linux machine where the Acronis Management Server is installed do the following:

1. Navigate to /usr/lib/Acronis/ApiGateway/ and find the file api_gateway.json
2. Open the file api_gateway.json in text editor and change the port "address" : "0.0.0.0:9877" to the port number that you need
3. Save changes to the file
4. Restart all Acronis services on the machine. See Acronis Cyber Backup 12.5: Linux components, services, and processes

Agents

After changing the port number on Acronis Management Server, you need to update configuration of agent machines per instructions below.

On Windows machines with Acronis Agent agents that use this Acronis Management Server do the following:

1. Navigate to C:\ProgramData\Acronis\BackupAndRecovery\MMS\and find the file user.config
2. Open the file user.config in text editor and change the port number in the following line:

   <port>9877</port>

3. Save changes to the file
4. Restart all Acronis services on the machine (or restart the machine, if possible).  See Acronis Cyber Backup 12.5: Windows services and processes

On Linux machines with Acronis Agent agents that use this Acronis Management Server do the following:

1. Navigate to /var/lib/Acronis/BackupAndRecovery/MMS/ and find the file user.config
2. Open the file user.config in text editor and change the port number in the following line:

   <port>9877</port>

3. Save changes to the file
4. Restart all Acronis services on the machine. See Acronis Cyber Backup 12.5: Linux components, services, and processes