60740: Acronis Ransomware Protection: «Only files stored on your local disks can be added» error

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Acronis discontinued support for standalone anti-ransomware tool Acronis Ransomware Protection on December 19, 2019. See this page for more information.

Symptoms

You want to back up files or folders with Acronis Ransomware Protection, but once you select the files, this error message appears:

Only files stored on your local disks can be added.

Cause

Acronis Ransomware Protection can back up files and folders located on the internal disks of your computer or attached USB drives.

This message indicated that you have selected a file that is not stored on your computer, but instead it is stored:

  • on another computer
  • on a NAS device
  • on a drive plugged in into your router's USB port
  • in a Parallels Desktop shared folder

Solution

Exclude all files from network locations from the backup.