60572: [Fixed] Acronis Backup Cloud: retention fails with "Failed to delete the backups" and "An unsupported URI is specified"

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Applies to: 

Symptoms

You have a backup plan with retention rules. Retention task fails with:

Error: An unsupported URI is specified: 'F:\Acronis\#arl:/B0FA4D42-6C34-4261-9A13-00731960BE51/74695400-3457-465B-BA6A-6BE8FAC21BCF/96D11AB5-FF69-4B4C-9884-4BE8778AAECB'.

Cause

Issue in the product.

Solution

The issue is fixed in the latest build of the backup agent - 12.0.4492. Download it from backup console and update installation of backup client on affected machine.

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