60572: [Fixed] Acronis Backup Cloud: retention fails with "Failed to delete the backups" and "An unsupported URI is specified"

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Applies to: 

Symptoms

You have a backup plan with retention rules. Retention task fails with:

Error: An unsupported URI is specified: 'F:\Acronis\#arl:/B0FA4D42-6C34-4261-9A13-00731960BE51/74695400-3457-465B-BA6A-6BE8FAC21BCF/96D11AB5-FF69-4B4C-9884-4BE8778AAECB'.

Cause

Issue in the product.

Solution

The issue is fixed since Acronis Backup Cloud 7.5hf1. Download the latest builds from backup console and update the installed backup client on the affected machine.

 

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