60572: [Fixed] Acronis Cyber Protect Cloud: retention fails with "Failed to delete the backups" and "An unsupported URI is specified"

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Symptoms

You have a backup plan with retention rules. Retention task fails with:

Error: An unsupported URI is specified: 'F:\Acronis\#arl:/B0FA4D42-6C34-4261-9A13-00731960BE51/74695400-3457-465B-BA6A-6BE8FAC21BCF/96D11AB5-FF69-4B4C-9884-4BE8778AAECB'.

Cause

Issue in the product.

Solution

The issue is fixed since Acronis Cyber Protect Cloud 7.5hf1. Download the latest builds from Cyber Protection console and update the installed backup client on the affected machine.