60572: [Fixed] Acronis Cyber Protect Cloud: retention fails with "Failed to delete the backups" and "An unsupported URI is specified"

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Last update: Fri, 2020-05-01 06:16


You have a backup plan with retention rules. Retention task fails with:

Error: An unsupported URI is specified: 'F:\Acronis\#arl:/B0FA4D42-6C34-4261-9A13-00731960BE51/74695400-3457-465B-BA6A-6BE8FAC21BCF/96D11AB5-FF69-4B4C-9884-4BE8778AAECB'.


Issue in the product.


The issue is fixed since Acronis Cyber Protect Cloud 7.5hf1. Download the latest builds from Cyber Protection console and update the installed backup client on the affected machine.