60244: Acronis Backup Advanced for vCloud: how to change time zone on vCDA

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Operating Systems:

Introduction

All vCloud and Acronis Backup Advanced for vCloud components should be in the same time zone. If it is not the case, you need to change time zone of the vCDA machine. Simply changing the time on the vCDA machine will not help since PHP server integrated into vCDA keeps the old time zone. As a result, the vCDA console will show timestamps different from the ones shown in Acronis Management Server.

Solution

  1. Change time zone on the vCDA machine using Command Prompt:
    1. Get a list of timezones:
      # timedatectl set-timezone time_zone
    2. Set the needed time zone:
      # timedatectl set-timezone America/Chicago
  2. Start configure.sh script and select option #1 - Initial agent configuration - in order to update php configuration file. See a detailed guide here.
  3. Reboot the vCDA machine.

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