60107: Acronis Backup Cloud: cannot open backup console for different customers at once

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Applies to: 

Symptoms

  1. You are a service provider and want to open Backup Management Console for several customers, for example, to check backup statuses.
  2. You open Backup Management Console for each of these customers in a separate browser tab. You notice that only one customer's console is opened multiple times.
  3. When you switch back to Account Management Console, you are prompted to log in on again.

Cause

This is the expected behaviour. Backup Management Consoles for different customers cannot be opened at the same time. The first opened session is saved for all tabs.

Solution

Open one Backup Management Console at a time or open different consoles in different browsers.

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