60087: Acronis Cyber Protect Cloud: Web Restore or Web Recovery Console

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Last update: 04-11-2022

Web Recovery Console is a separate console of Acronis Cyber Protect Cloud that is hosted by a dedicated set of servers on Acronis premises and allows you to access cloud archives. Using this console, you can download files from cloud archives, check storage usage, delete archives or incomplete backups.

(!) Backups created by the cloud Agent for Microsoft 365 and backups of Google Workspace data are shown not in the Cloud storage location or web restore, but in a separate section named Cloud applications backups (Protection Console -> Backups tab -> Cloud applications backups

How to open the Web Restore Console

If you know your data center name (ex. EU2, US2, etc) simply go to <DC>-cloud.acronis.com/wr, where <DC> is the code of your data center. Full table with data center IDs and names/locations is available here:

  1. Login to the Web Restore Console by entering the credentials:                                      
  2. Select the Machine with the backups:                                                                              
  3. Select the backup you need:                                                                                            

If you do not know the name of your data center, you can reach the Web Restore Console from the Cyber Protection console. Follow the steps below:

  1.  Select a machine that was backed up to cloud.
  2. On the right panel, click Recovery.
  3.  Click More ways to recover:
  4. Click Download files:
  5. Enter the credentials of the account to which the backed up machine is assigned.

Web Restore Console opens.

From here, you can: