60085: Acronis Backup 12.5: Windows services and processes

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Applies to: 

    The table below lists services and processes for Acronis Backup 12.5 Build 13400 in Windows.

    Name Purpose Process Account used by the service ** Database
    (C:\ProgramData\Acronis)
    Logs
    (C:\ProgramData\Acronis)
    Port used by the service
    Acronis Agent services
    Acronis Scheduler2 Service Executes scheduled tasks on certain events schedul2.exe

    Child process:
    schedhlp.exe

    Local system N/A \Acronis\Schedule2 8081
    Acronis Active Protection Service Provides protection against ransomware active_protection_service.exe Local system \ActiveProtection \ActiveProtection\Logs 6109
    Acronis Removable Storage Management Service Manages tape devices arsm.exe Local system \BackupAndRecovery\ARSM\Database \BackupAndRecovery\ARSM 9852
    43239 *
    Acronis Managed Machine Service Provides backup, recovery, replication, retention, validation functionality mms.exe

    Child process:
    service_process.exe

    Local system \BackupAndRecovery\MMSData\DML \BackupAndRecovery\MMS 43234
    Tib Mounter Service Allows to mount and explore .tib files tib_mounter_service.exe Local system N/A \TibMounterServiceLogs  
    Acronis Remote Agent Service *** Legacy service that provided connectivity between Acronis components agent.exe Local system N/A N/A 9876
    Backup Monitor (not a service) Enables users to monitor backups outside the web interface. mmsmonitor.exe   N/A N/A  
    Acronis Management Server services
    Acronis Scheduler2 Service Executes scheduled tasks on certain events schedul2.exe

     

    Local system N/A \ServiceManager\Logs 8081
    Child process:
    schedhlp.exe
    Administrator  
    Acronis Service Manager Service Provides Acronis Management Server services functionality asm.exe AMS user N/A

     

    \ServiceManager\Logs 30500
    9851
    Child processes:
    api_gateway.exe AMS user N/A \ApiGateway\Logs 9877
    task_manager.exe AMS user \TaskManager\ \TaskManager\Logs 30677
    vault_manager.exe AMS user \VaultManager\ \VaultManager\Logs 9221
    catalog_manager.exe AMS user \CatalogManager\ \CatalogManager\Logs 9222
    account_server.exe AMS user \AccountServer\ \AccountServer\Logs 30678
    scheduler.exe AMS user \Scheduler N/A  
    acronis_license_service.exe AMS user N/A \LicenseServer\Logs 30443
    acronis_notification_service.exe AMS user N/A \NotificationService\Logs 30572
    ams_web_service.exe AMS user N/A \WebServer\Logs 30679
    alert-manager.exe AMS user \AlertManager\ \AlertManager\Logs -
    update_service.exe AMS user \UpdateService\ \UpdateService\Logs -
    cred-store.exe AMS user \CredStore \CredStore\cred-store.log -
    backup_manager.exe AMS user \BackupManager\ \BackupManager\Logs  
    archive_server.exe AMS User \ArchiveServer\ \ArchiveServer\Logs

    2600
    2700

    Acronis ZeroMQ Gateway Service Communication between Agents and management server zmqgw.exe Network service N/A \ZmqGw 5905
    7780
    7755
    7756
    7765
    Acronis Management Server Service Centralized management of Acronis Agents ManagementServer.exe AMS User \Acronis\AMS \Acronis\AMS\logs  
    Acronis Remote Agent Service *** Legacy service that provides connectivity between Acronis components agent.exe Local system N/A N/A 9876
    Acronis Monitoring Service Provides the dashboard and reporting functionality. acronis_monitoring_service.exe Local system \MonitoringServer\am-database\metrics \MonitoringServer\Logs 30444
    Acronis Storage Node and Acronis Agent (on Acronis Storage Node machine) services
    Acronis Storage Node Service Manages operations in managed locations StorageServer.exe ASN User \BackupAndRecovery\ASN\DmlDatabase \BackupAndRecovery\ASN\logs  
    Acronis Catalog Browser Service Displays data stored in all managed locations catalog_browser.exe Local system N/A \CatalogBrowser\Logs  
    Elasticsearch 2.4.0 (elasticsearch-service-x64) Indexes backed up data and enables search elasticsearch-service-x64.exe Local system \ElasticSearch\Data \ElasticSearch\Logs  
    Acronis PXE Server services
    Acronis Remote Agent Service Legacy service that provided connectivity between Acronis components agent.exe Local system N/A N/A 9876
    Acronis PXE Server Service Enables network booting into  rescue environment over the subnet. pxesrv.exe Local system N/A \PXEServer\Logs  
    Acronis File Server service Acronis files/images download service. fileserver.exe Local system N/A \FileServer\Logs  

    * ARSM service uses additional ports for localhost connections. The port number is selected dynamically from standard pool of ports (1025 to 65535). The port allocations are temporary and only valid for the duration of the communication session

    ** This account is used if default settings were used during installation. See Customizing installation settings for more information.

    *** This service and corresponding process are available with Acronis Agent and Acronis Management Server if product was updated from earlier build. If you did a clean install of Build 13400 then Acronis Remote Agent Service is only present if PXE server is installed.

     

     

     

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