59952: Acronis Backup 11.7 Bootable Media boot issue on MSI Notebooks

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Applies to: 

Operating Systems: 

Symptoms

You may experience issues with booting a Linux-based bootable media on MSI GE72VR 6RF notebook. Agent locks up while 'Loading the network connection setting...'

Solution

Issue can be resolved by adding the acpi=off noapic parameter to the Linux kernel when creating the media:

  1. Start Acronis Bootable Media Builder.
  2. Follow Bootable media wizard. You can find detailed instructions in this article: Acronis Backup: Creating Acronis Bootable Media
  3. When prompted to specify Linux kernel parameters, type:
    acpi=off noapic
  4. Complete creating the Bootable media.

Alternatively, you can specify this parameter by pressing F11 while in the boot menu of the Bootable media. Do not remove the "quiet" parameter, otherwise Acronis agent of the Bootable media won't start automatically.

 

 

 

 

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