59931: Acronis Backup 12.5: "Internal server error. Error code 100011" appears after opening the web console

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Applies to:

 

Symptoms

  1. You have upgraded Acronis Backup Advanced 11.7 to version 12.5
  2. When you start the web console or switch between tabs, the popup window "Internal server error. Errorcode 100011" appears:

Cause

Issue in the product.

Solution

The issue has been fixed in Update 1, please update to the latest build.

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