5991: Uploading Files to Acronis FTP Server

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How to upload files to Acronis FTP Server

Introduction

In some cases, you may be asked to upload files to the Acronis FTP Server. This is usually the case when the files are bigger than 5 MB, and cannot be sent via E-mail.

This article describes how to upload your files.

Solution

Uploading files using Windows Explorer

  1. Click the link provided to you by an Acronis Customer Central representative and copy the FTP link you will see in your Internet browser:

  2. Open Windows Explorer (e.g. click My Computer):

  3. Paste the FTP link into the address bar of Windows Explorer:

  4. Drag and drop or copy and paste in the window the file(s) that you want to upload:

    You have now the file(s) uploaded to the Acronis FTP Server.

Uploading files using FileZilla

FileZilla is a freeware FTP solution that you can use to upload files to an FTP server. Setup files for different platforms can be downloaded here 

 

  1. Click the link provided to you by an Acronis Customer Central representative and copy the FTP link you will see in your Internet browser:

  2. Start FileZilla and browse to the folder with the file(s) you would like to upload:

  3. Paste the FTP link in the Host field and click Quickconnect:

  4. Right-click on the file that you would to upload and select Upload:

    You have now the file(s) uploaded to the Acronis FTP Server.

Uploading files on Mac

Mac has build-in FTP&SFTP client, however it only provides read access to ftp-shares. Please use a third-party ftp-client like Filezilla if you need to upload files to ftp.

  1. Hit Command+K to pull up the “Connect to Server” window (alternatively, you can access this from the “Go” menu).
  2. Enter the address of the Acronis ftp server you have received.
  3. Click on Connect.
  4. Enter username and password.
  5. When connected upload/download files with drag and drop, as you would do with any other folder on your Mac.

(!) If you receive an error similar to You can’t open the application “FileZilla-Installer” because it is not supported on this type of Maс when installing Filezilla, download the installation package from here

Finding credentials to your FTP-account

You can also extract the login/password information, to connect to the Acronis FTP Server directly from the upload link.

For example, the following link:

ftp://etookakx1o:zuhtwohwml@cftp.acronis.com/

has the following information

Login: etookakx1o
Password: zuhtwohwml
Host: ftp://cftp.acronis.com/

The FTP port is 21 (outbound connection).

Please contact Acronis Customer Central if you need assistance.

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