Backup fails with:
Error code: 22
Message: TOL: Failed to execute the command. Backup plan 'AAVB'
Error code: 102
Message: Cannot check the license due to a connection issue with the management server.
Acronis Management Server host name cannot be resolved to IP from the machine where the agent is installed.
Update the product to the latest build (see https://kb.acronis.com/content/59131).
If the issue still persists after upgrade, the error indicates a network issue. Check your network and make sure that Acronis Management Server is accessible from the agent machine.
If there is are network issues and Acronis Management Server is accessible from the agent machine, collect system information from the affected agent machine and from Acronis Management Server and contact Acronis Customer Central.