59828: Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: how to manually add a machine to management server

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    Last update: 15-11-2022

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    In on-premise deployment

    Use one of these methods.

    If the password contains special characters or spaces, put the password in quotation marks ( e.g. -p "Test;Pass123")

    Method 1 (for both local and remote agents)

    Add a Windows machine

    1. On the Agent machine, open Command prompt: Start -> search -> type cmd.exe and press Enter.
    2. Navigate to C:\Program Files\Acronis\RegisterAgentTool\:
      cd "C:\Program Files\Acronis\RegisterAgentTool"
    3. Issue:
      register_agent.exe -o register -a <management server address> 
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
       
      For example:
      register_agent.exe -o register -a 192.168.1.0
       
      If you want to register the machine in a specific unit, then specify the Unit ID
       register_agent.exe -o register -a <management server address> --tenant <unit_id>
      To find Unit ID, in Backup Management Console, navigate to Settings -> Administrators and select the unit. Look at the URL in the address bar of the browser and note the unit_id in the link.
    4. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>
    5. To register the machine by using a registration token:
      <path to the registration tool> -o register -a <management server address:port> --token <token>
      The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".

    Add a Linux machine

    1. On the Agent machine, open Terminal.
    2. Issue:
      /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server IP>
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
      Or navigate to /usr/lib/Acronis/RegisterAgentTool/ and run this command: ./RegisterAgent -o register -a <management server IP>
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>
    4. To register the machine by using a registration token:
      <path to the registration tool> -o register -a <management server address:port> --token <token>
      The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".

    Add a Mac

    1. On the Agent machine, open Terminal.
    2. Issue:
      /Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server address>
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>
    4. To register the machine by using a registration token:
      <path to the registration tool> -o register -a <management server address:port> --token <token>
      The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".

    Add a Virtual Appliance

    1. Open the appliance console in vSphere, then press Ctrl + Shift + F2 to open the terminal on the appliance
    2. Issue:
      /bin/register_agent -o register -a <management server address>
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>
    4. To register the machine by using a registration token:
      <path to the registration tool> -o register -a <management server address:port> --token <token>
      The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".

    Add Agent for Linux on Acronis Cyber Backup Appliance (All-in-one)

    1. Open Terminal.
    2. Issue:
      /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server IP> 
      where <management server address> is the IP address or hostname of the Acronis Cyber Backup appliance.
      Or navigate to /usr/lib/Acronis/RegisterAgentTool/ and run this command: ./RegisterAgent -o register -a <management server IP>
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>
    4. To register the machine by using a registration token:
      <path to the registration tool> -o register -a <management server address:port> --token <token>
      The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".

    Method 2 (for remote agents)

    1. Open Acronis web console.
    2. Navigate to Devices.
    3. In backup console, click Add.
    4. Then select the device you want to add.
    5. Provide machine IP or name and credentials, and then click Add.

    In cloud deployment

    Proceed as described in this article.

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