- You have been using Acronis Cyber Backup 11.7 for Server Subscription or Acronis Cyber Backup Advanced 11.7 for Server Subscription on a virtual host (VMware, Hyper-V, etc.).
- You have received a free upgrade to Acronis Cyber Backup 12.5 Server or Acronis Cyber Backup 12.5 Advanced Server.
- This license is not accepted for backup of your virtual host.
Changes in licensing. An Acronis Cyber Backup (Advanced) 11.7 Subscription suited both a physical server and a virtual host. In Version 12.5, physical and virtual environments require dedicated licenses. A server license is automatically upgraded to a license for a physical host.
Please contact Acronis Support to replace your Acronis Cyber Backup (Advanced) 12.5 Server with an Acronis Cyber Backup 12.5 (Advanced) Virtual Host subscription.