59693: Acronis Backup Cloud and Acronis Backup 12: mobile application

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Acronis Backup Cloud and Acronis Backup 12 include backup of mobile devices.

Acronis mobile application is available for both iOS and Android. You can find the list of supported versions here.

Acronis Backup 12

To protect a mobile device with Acronis Backup 12, download the Acronis Backup app from App Store or Google Play.

If you need help using the application, please refer to this guide.

Acronis Backup Cloud

Acronis Backup Cloud platform provides you with adjustable branding. As a partner providing backup services based on Acronis Backup Cloud platform, you can choose one of these options:

  • use Acronis-branded applications (included)
  • use white-label applications (included)
  • use custom-branded applications (paid option)

These options are available in both Acronis-hosted and hybrid deployments.

To protect a mobile device with a backup service based on Acronis Backup Cloud, end-users need to download the Backup app from App Store or Google Play.

Acronis-branded applications
Acronis-branded applications are available in Acronis account in both App Store and Google Play.

White-label applications
White-label applications do not have Acronis logo and have white-gray color scheme. The applications are available in Acronis account in both App Store and Google Play.

Custom-branded applications
Partner custom-branded applications are built by request. If you want to provide your backup service users with a custom-branded app, send necessary design materials to your account manager and Acronis development team builds custom applications. Additionally, you need to create App Store and Google Play accounts, publish applications and maintain these accounts.

Once applications are uploaded to the application stores, specify application URLs in the Branding options of the respective group in Acronis Backup Cloud Management Console:

  1. Open Account Management Console.
  2. Select the group in which you want to customize download links for mobile applications.
  3. Click Branding.
  4. Scroll to the Mobile apps section and change links:

After that, all end-users in this group will be redirected to those URLs when clicking on mobile app icon in the Add devices section of Backup Console:

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