59597: Acronis Disaster Recovery Service: how to update Acronis Agent manually

This document is intended for Acronis Disaster Recovery Service Customers who are using Acronis Backup Advanced 11.x transport.

The document describes manual update procedure for Acronis Backup Agent for Windows and all the additional components to the current version - 11.7 Update 1

It is recommended to use the manual update procedure in the following scenarios:

When updating Acronis Backup Agent and its components within the OS is needed for the small groups of protected servers.

• When updating Windows Domain controllers and Microsoft Exchange servers protected with application-aware specific Acronis agents.

• When any other update procedures are undesired or not applicable.


Solution

Perform the update



Troubleshooting

If any errors occur during the update procedure, please take a screenshot of the error message and contact Acronis Disaster Recovery Support team with that screenshot using your DR Console account.


List of current Acronis Backup Advanced versions in Acronis Disaster Recovery service

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