59542: Acronis True Image: credentials are not accepted at acronis-upgrade.de

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Last update: 03-08-2021

Symptoms

  1. You want to upgrade your Acronis True Image or renew subscription.
  2. You try to log in at http://www.acronis-upgrade.de
  3. Your credentials are not accepted.

Cause

You are using your Acronis credentials, but http://www.acronis-upgrade.de/ is a website of EDV Buchversand, Buchversand credentials are required.

Solution

Use your Buchversand credentials or create an account, if you do not have one yet.