Symptoms
- You want to restore some files from a backup in Acronis Cloud.
- You select the files to restore and a location where to restore these files. The location is not the original location of these files, but a new one.
- While restoring you see this error:
File with this name already exists. - However, recovery destination folder does not contain these files.
Cause
This is a GUI issue. The issue will be fixed in future updates of Acronis True Image.
Solution
To complete recovery, click Overwrite.