59513: Acronis True Image 2017 for Mac: overwrite files request appears when restoring to a new location

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Operating Systems: 

Symptoms

  1. You want to restore some files from a backup in Acronis Cloud.
  2. You select the files to restore and a location where to restore these files. The location is not the original location of these files, but a new one.
  3. While restoring you see this error:
    File with this name already exists.
  4. However, recovery destination folder does not contain these files.

Cause

This is a GUI issue. The issue will be fixed in future updates of Acronis True Image.

Solution

To complete recovery, click Overwrite.

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