All Acronis Cyber Backup 12.5 products are licensed per protected system, virtualization host, Microsoft 365 seat or Google Workspace seat.

Two types of licenses are available : subscription licenses (valid for 1, 2, or 3 year) and perpetual ones (unlimited in time).

Acronis Cyber Backup 12.5 has two editions: Standard and Advanced.

Additionally, space in Acronis Cloud Storage can be purchased. Cloud storage licenses are volume subscriptions valid for 1 year. Cloud storage is licensed by the amount of storage allocated in Acronis cloud regardless of the number of machines.

For more detailed information on licensing, please refer to this article.

Compare the features included in each type of licenses to find the solution that suits you best:

Compare Standard and Advanced editions of Acronis Cyber Backup 12.5 with Acronis True Image.

Find out the difference between Acronis Cyber Backup Advanced 12.5 and 11.7

Make sure that your operating system is supported by Acronis Cyber Backup 12.5.

Visit this page to explore all purchasing options available.

Contact our Sales department if you have additional questions.

Acronis Cyber Backup 12.5 is a solution intended for small to medium business and enterprise environments. For home users, we recommend Acronis True Image.

A license is required for every machine or physical host that you want to backup. In the case when the product is used on a cluster, each node of the cluster must be licensed.

You can purchase a needed license directly on Acronis website or find your preferred reseller on this page.

Contact our Sales department if you have any questions.

Acronis Cyber Backup 12.5 is available in two options:

• Subscription licenses are available in one-, two- and three-year options, including technical support and upgrades to new versions for the entire subscription period. This type of license allows to install the product on premises or to use the cloud console for management.
• Perpetual licenses include one year of maintenance and technical support and upgrades to new versions. Upon the expiration of the initial maintenance period, the maintenance must be renewed to continue to receive technical support and upgrade benefits. Note that the perpetual license includes only the on-premises installation of Acronis Cyber Backup 12.5 and does not include the cloud console.

Subscription period starts on subscription license purchase date.

When adding a new subscription license key to the ones already registered in the account, you will be offered a choice:

• to increase quotas, or
• to  renew the current subscription

After choosing "Increase" or "Renew" quota, you will see the preview of how quota / expiration date will be re-calculated (see screenshot above). Changes will be applied after clicking on Register button.

Please note that after registering the subscription in the Account, to apply the changes in on-premises console, you need to click Sync button (Login to account is required).

There's no such option. Note that Cloud console is not available with a perpetual license. We highly recommend you to familiarize yourself with the differences between the deployment options before the purchase.

Acronis Cyber Backup 12.5 Advanced offers a number of advanced features and benefits in comparison with the Standard Edition, such as backup to tapes, SAN storage snapshots, Acronis Notary, Acronis ASign and other.

Please refer to this article for the full comparative table of the options.

The following Standard licenses are available:

License	Valid for
Acronis Cyber Backup 12.5 Workstation	1 license per one machine (Windows desktop operating systems, OS X), physical or virtual
Acronis Cyber Backup 12.5 Server	1 license per one Windows or Linux machine (server operating system), physical or virtual, with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included
Acronis Cyber Backup 12.5 Windows Server Essentials	1 license per one Windows Server Essentials, physical or virtual, with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included
Acronis Cyber Backup 12.5 Virtual Host	1 license per one physical host (VMware or Hyper-V) with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included *
Acronis Cyber Backup 12.5 Microsoft 365	only subscription licenses 1 license for 5, 25 or 100 seats
Acronis Cyber Backup 12.5 Google Workspace	only subscription licenses 1 license for 5, 25 or 100 seats

* A single Acronis Cyber Backup license is required to back up host and all virtual machines on 1 host along with Exchange Server/SQL Server/SharePoint Server/Active Directory running on these machines.

The following Advanced licenses are available:

License	Valid for
Acronis Cyber Backup 12.5 Advanced Workstation	1 license per one machine (Windows desktop operating systems, OS X), physical or virtual
Acronis Cyber Backup 12.5 Advanced Server	1 license per one Windows or Linux machine (server operating system), physical or virtual, with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included
Acronis Cyber Backup 12.5 Advanced Virtual Host	1 license per one physical host (VMware, Hyper-V, RHEV, KVM, XEN, Oracle VM) with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included *
Acronis Cyber Backup 12.5 Advanced Microsoft 365	only subscription licenses 1 license for 5, 25 or 100 seats
Acronis Cyber Backup 12.5 Advanced Google Workspace	only subscription licenses 1 license for 5, 25 or 100 seats
Acronis Cyber Backup 12.5 Advanced Universal License	only perpetual license, 1 license per one physical host (unlimited virtual machines on the host) with support of Microsoft Exchange Server, Microsoft SQL Server, Microsoft SharePoint and Active Directory included *

* A single Acronis Cyber Backup license is required to back up host and all virtual machines on 1 host along with Exchange Server/SQL Server/SharePoint Server/Active Directory running on these machines.

No, only Standard edition is available for Acronis Cyber Backup 12.5 Windows Server Essentials.

To use advanced features, Acronis Cyber Backup 12.5 Advanced Server license is required.

You only need one license for your virtual host. Acronis Cyber Backup (Advanced) 12.5 Virtual Host license includes unlimited number of virtual machines running on the target host, protection of the target host itself, as well as protection for applications running on those virtual machines or on the host.

On-premises deployment means that all of the product components are installed in your local network. This is the only deployment method available with a perpetual license. Also, you have to use this method if your machines are not connected to the Internet.

Cloud deployment means that the management server is located in one of the Acronis data centers. The benefit of this approach is that you do not need to maintain the management server in your local network. This type of deployment is available only for subscription licenses and at the moment does not include some features of the Advanced edition.

You can find more detailed information here.

Cloud console is available only for a subscription license, as the perpetual license includes only on-premises installation of Acronis Cyber Backup 12.5.

Please note that at the moment some features of the Advanced edition are not available in the Cloud console. To be able to use all advanced features, you need to install a local Management Server. You can find more information concerning Cloud deployment in this document.

For Microsoft Microsoft 365, Acronis Cyber Backup 12.5 is licensed per protected seat. The following one-, two- and three-year subscription packages are available:

• Acronis Cyber Backup Microsoft 365 Subscription License 5 seats
• Acronis Cyber Backup Microsoft 365 Subscription License 25 seats
• Acronis Cyber Backup Microsoft 365 Subscription License 100 seats

You can combine these licenses for protection of any number of seats – for example, you can get one 100-seats license, three 25-seat licenses, and two 5-seat licenses, and protect a total of 185 seats (100x1+25x3+5x2).

No additional Acronis Cyber Backup 12.5 license is required.

(!) If you use Cloud deployment of Acronis Cyber Backup 12.5 and run C2C backup, then Acronis Cloud Storage add-on is necessary for storing Microsoft 365 backups.

One seat refers to either an Microsoft 365 user or a shared mailbox. Please note that one seat for an O365 user covers all O365 apps s/he uses. To back up SharePoint Online only, one seat is required.
Examples:
5 users using Exchange Online and OneDrive for Business + 1 shared mailbox = 6 seats
20 users using Exchange Online + 1 shared mailbox = 21 seats
100 users using Exchange Online, OneDrive for Business + 1 SharePoint Online site + 1 shared mailbox = 101 seats

No, Acronis Cyber Backup 12.5 Microsoft 365 License is available only as a subscription.

Yes, Acronis Cyber Backup 12.5 Microsoft 365 backup is available in both cloud and on-premises consoles.

For Google Suite, Acronis Cyber Backup 12.5 is licensed per protected seat. The following one-, two- and three-year subscription packages are available:

• Acronis Cyber Backup Google Workspace Subscription License 5 seats
• Acronis Cyber Backup Google Workspace Subscription License 25 seats
• Acronis Cyber Backup Google Workspace Subscription License 100 seats

You can combine these licenses for protection of any number of seats – for example, you can get one 100-seats license, three 25-seat licenses, and two 5-seat licenses, and protect a total of 185 seats (100x1+25x3+5x2).

(!) Google Workspace backup is only available in Cloud deployment of Acronis Cyber Backup 12.5 and Acronis Cloud Storage add-on is required for storing Google Workspace backups.

No, Acronis Cyber Backup 12.5 Google Workspace License is available only as a subscription.

No, Acronis Cyber Backup 12.5 Google Workspace backup is currently available only in cloud console.

Acronis Cloud Storage is a storage option that saves backups to safe and secure Acronis Data Centers. Acronis Cloud Storage licenses are subscription-based and depend on the storage capacity levels. You can save backups from an unlimited number of machines and any type of platform to cloud storage, including mobile device backups. The quota is shared among all the devices registered in the account.

(!) Note that in order to use Acronis Cloud Storage you need at least one Acronis Cyber Backup 12.5 license (subscription or perpetual).

The following one-, two- and three-year subscriptions are available:

• Acronis Cloud Storage Subscription License 250 GB
• Acronis Cloud Storage Subscription License 500 GB
• Acronis Cloud Storage Subscription License 1 TB
• Acronis Cloud Storage Subscription License 2 TB
• Acronis Cloud Storage Subscription License 3 TB
• Acronis Cloud Storage Subscription License 4 TB
• Acronis Cloud Storage Subscription License 5 TB

Contact your preferred Acronis reseller if larger capacity is required.

Yes, Cloud Storage purchased for Acronis Backup 12 can be used with Acronis Cyber Backup 12.5 Standard as well as Advanced edition. The quota will be shared among all the devices registered in the account.

No, Acronis Cloud Storage subscription requires Acronis Cyber Backup 12 or higher. If you are using Acronis Backup 11.7,  Acronis Backup Advanced 11.7 you can purchase Acronis Cloud Storage designed for your environment on this page.

Backup of mobile devices is enabled once an Acronis Cloud Storage quota is registered in the account. You can back up unlimited number of mobile devices as long as Acronis Cloud Storage quota suffices.

The following products can be upgraded to Acronis Cyber Backup 12.5:

• Acronis Backup 12
• Acronis Backup 11.7
• Acronis Backup 11.5 (Acronis Backup & Recovery) 11.5
• Acronis Backup for VMware (vmProtect 9)
• Acronis vmProtect 8/7/6
• Acronis Backup & Recovery 11
• Acronis Backup & Recovery 10
• Acronis Recovery for MS Exchange, Acronis Recovery for MS SQL

Direct upgrade paths are available only for the following products:

• Acronis Backup 12
• Acronis Backup 11.7/11.5
• Acronis Backup 11.7/11.5 Advanced
• Acronis Backup for VMware (vmProtect 9)

In general, this means that the Acronis Cyber Backup 12.5 installer will upgrade the product directly during installation.

If the product is unsupported for a direct upgrade, we recommend uninstalling your existing version and installing Acronis Cyber Backup 12.5. 
However, in some cases, your existing archives are still compatible and certain settings can be migrated.

Refer to the following articles for more detailed information:

Acronis Cyber Backup 12.5 upgrade table

Upgrade to Acronis Cyber Backup 12.5 Advanced

Technically, Acronis Cyber Backup 12.5 Standard is an update to Acronis Backup 12.

At the same time, this release introduces several significant improvements and gives a possibility to upgrade to Acronis Cyber Backup 12.5 Advanced, which offers such advanced features as backup to tapes, Roles and Delegations, SAN storage snapshots, Acronis Notary, Acronis ASign and other.

To perform an upgrade, you need to have an upgrade license. If you have a valid maintenance or an active subscription license, you can get a free upgrade license in your Acronis account, under the license you registered:

If you don't have a valid maintenance for your perpetual license, you can either renew it in order to get a free upgrade, or purchase a new Acronis Cyber Backup 12.5 license.

If you need to upgrade from Acronis Cyber Backup 12.5 Standard to Advanced edition, please contact our Sales department.

Please refer to this articles for detailed instructions on how to upgrade to Acronis Cyber Backup 12.5 from previous versions of Acronis Cyber Backup:

Upgrade to Acronis Cyber Backup 12.5 Standard

Upgrade to Acronis Cyber Backup 12.5 Advanced

If you have an Acronis Backup 11.7/Acronis Backup for VMware (vmProtect 9) perpetual license with active maintenance, or an Acronis Backup 11.7 subscription license, you can receive an upgrade to Acronis Cyber Backup 12.5 as part of your maintenance/subscription benefits in your Acronis Account. If your maintenance or subscription has expired, you need to obtain a renewal via your preferred Acronis reseller or the Renewals page.

Acronis renewals need to be registered to complete the maintenance renewal transaction. You should update your support program information in your Acronis account in order to make the upgrade available.

For more detailed instructions on how to register your maintenance renewal please refer to this article.

Acronis renewals need to be registered to complete the maintenance renewal transaction. Please refer to this article for more detailed instructions on how to register your maintenance renewal.

To upgrade to Standard edition, follow this article.
To upgrade to Advanced edition, refer to this article.

 

For Cloud management console, you will receive an automatic upgrade to administration infrastructure. You need to update the agents according to the standard agent update procedure described in the documentation. All the configuration and backup schedules remain operational.

For on-premises deployment, you will need to update your local management server along with the agents.

Yes. To purchase a special feature upgrade license, please contact our Sales department.

Those customers who participated in the “Use rights” campaign and still have valid maintenance for v11.7 Advanced licenses can get free upgrade to Acronis Cyber Backup 12.5 Advanced

Acronis Backup 12 Standard subscription licenses that were provided for free will be automatically updated to Acronis Backup 12.5 Standard and will be deactivated at the expiration date. After it, the Customer can choose to prolong it or not.

While Acronis Backup for VMware and Acronis vmProtect licensing was based on the number of CPUs in the physical infrastructure holding the virtual machines, Acronis Cyber Backup 12.5 Virtual Host licensing is based on the number of hosts (a host requires only 1 license). By default in Acronis account every 2 CPU licenses of Acronis Cyber Backup for VMware/Acronis vmProtect are upgraded to 1 license of Acronis Cyber Backup 12.5 Virtual Host. Contact Acronis Support for assistance in specific cases.

You will get 1 license of Acronis Cyber Backup 12.5 Advanced edition as free upgrade. The functionality to backup applications is now included into Acronis Cyber Backup 12.5 Advanced editions. 

 

You can only downgrade perpetual Acronis Cyber Backup 12.5 licenses to Acronis Backup 11.7/Acronis Backup for VMware (vmProtect 9). Downgrading to earlier versions is not available.

Perpetual licenses can be downgraded via Acronis Account:

• Open the products page on your account;
• Locate Acronis Cyber Backup 12.5 and choose the license edition you want to downgrade;
• Choose the serial number and click on Downgrade button in the menu on the right.

Due to licensing peculiarities of the different product versions, subscriptions can't be downgraded via website or Acronis Account.

Please note that if your previous product is installed on one of the following operating systems, upgrade to Acronis Cyber Backup 12.5 will not be possible as they are no longer supported:

•  Windows 2000 (agent). There's no way to upgrade the agent installed on Windows 2000, neither use it with an upgraded management server. You can perform a backup by means of bootable media, though.
• 32-bit operating systems (Acronis Management Server, Acronis Storage Node). There's no direct upgrade for Management Server and Storage Node installed on a 32-bit system. To perform an upgrade for Management Server, you can export/import to a 64-bit system using a side-by-side method. For Storage Node, detach vaults and then attach them to a 64-bit server with v12.5 Storage Node.
• Windows XP, Server 2003, Vista (Acronis Management Server, Acronis Storage Node). To upgrade, follow the same process as for 32-bit operating systems.

To make sure that your operating system is supported by Acronis Cyber Backup 12.5, please refer to this page.

Yes, you can use different types of licenses in the same environment.

Yes, mixed licensing mode is available: Advanced and Standard licenses can be added to the same License Server.

Please note that if a backup plan implies advanced functionality, all machines that you want to protect with this plan must have Advanced licenses assigned.

A backup plan can include machines with mixed license types only if the backup plad does not use Advanced features.

Acronis Cyber Backup 12.5 uses a new generation archive format - TIBX. There's no possibility to export a backup from an old archive format to TIBX and vice versa.

If you want to test the product before purchase, you can download the trial version:

• Open the Acronis Cyber Backup 12.5 page
• Click Try now
• Log in to your Acronis Account, or sign up for one if you don’t have it yet
• In the Acronis Account Products list, locate Acronis Cyber Backup 12.5
• Download and install
• Start web console, navigate to Settings -> Licenses
• Click Start trial

If you have Acronis Cyber Backup Standard and want to test advanced features:

 

• On the product page, click Start trial
• Sign in to your Acronis account. Trial is activated upon sign-in.

For more detailed information on how to start a trial version, refer to this article.

The trial version is fully functional for 30 days from activation. You can install unlimited agents and use nearly any feature these agents offer on your physical and virtual systems, cloud applications (including Microsoft 365), and mobile devices. The trial version also comes with a 30 day trial of 1TB of Acronis Cloud Storage.

Refer to this article for all the details of trial limitations.

To convert your trial version to a full license:

• Register your new license keys in your Acronis Account
• Open the Acronis Management Console
• Open Settings->Licenses
• For subscription license, click Sync to proceed with the license synchronization. The appropriate licenses are automatically assigned to the relevant agents; you do not need to reinstall or reconfigure the agents.
• For perpetual license
  • click Revoke Trial license and confirm decision
  • click Add keys to add your new serial numbers
  • assign new licenses to the machines with agents

Select licenses depending on the operating system the product is installed on and features you'll be using. For more information see Acronis Cyber Backup 12.5 Product Comparison and Acronis Cyber Backup 12.5 licensing.

Yes, a trial for Advanced edition can be activated if there are paid Standard licenses already registered on the license server.

Please note that if there are paid Advanced licenses or the trial version is already expired (even if the product was reinstalled), the trial activation is not available.

After you added licenses to Management Server, they should be assigned to the machines that you want to backup.

There are two ways to assign licenses:

1) A license is automatically assigned to a machine when a backup plan is applied

2) You can also assign licenses manually:

• In Console, go to Settings -> Licenses
• Click on the icon of the license that you want to assign:

  

• The software displays the license keys that correspond to the selected license:

  

• Select the key to assign and click Assign
• The software displays the list of machines that the selected key can be assigned to. Select the machine, and click Done

After you added licenses to Management Server and clicked Sync, only subscription licenses are synchronized to Acronis Account. Currently permanent licenses are not synchronized with Acronis Account: please register them manually as described here

Similarly, perpetual licenses are not synchronized from Acronis Account to licenses list in Management Server: to add permanent licenses to the licenses list, click Add keys, enter the licenses and click Add 

After you added licenses to Management Server, click Sync to synchronize subscription licenses to Acronis Account (you will need to sign in to Acronis Account if you haven't signed in before). Once the license key is synchronized with Acronis Account subscription license is activated automatically. Upon activation, the subscription expiration date is defined and you can use the product within the subscription period. 

To find licenses in product(only available for perpetual licenses):

1. Open the web console.
2. Navigate to Settings -> Licenses.
3. Click the resource to view licenses and the devices they are tied to:

   

To find registered perpetual licenses in Acronis Account:

1. Log in your Account.
2. In Products, locate the product you want to find the serial number for.
3. Click the resource covered by the license:

   

4. Serial number is displayed.

See this article for more information

1. In Console, go to Settings -> Licenses
2. Click on the icon of the license that you want to reassign: the software displays the license keys that correspond to the selected license. The machine that the key is assigned to is shown in the Assigned to column.
3. Select the license key to revoke. Click Revoke in the menu on the right, then confirm your decision.  
4. Select the revoked key and click Assign: the software displays the list of machines that the selected key can be assigned to. Select the machine to which you want to assign the license key, and click Done