59435: Acronis Storage Gateway: Supported Configurations

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Applies to: 

Last update: 20-12-2018

This article applies to Acronis Storage Gateway 1.6
This product is EOL. We recommend using Acronis Cyber Infrastructure product instead.

When planning Acronis Storage Gateway deployment, pay attention to supported and recommended configurations. Refer to the Deployment Guide for complete configuration details.

Proceed to:

Recommended Configuration

Hardware requirements

Recommended hardware configuration is described in System Requirements of the Installation Guide.

Type Configuration
CPU 2-4 (v)CPU
RAM 4 GB of RAM or more
System disk 100 GB of free disk space for logs

*If you are planning to use an Azure or Amazon S3 backend, we recommend that you install Acronis Storage Gateway on a virtual machine in the corresponding cloud environment (Microsoft Azure or Amazon EC2).

Software requirements

Acronis Storage Gateway is installed on a dedicated server with supported OS:

  • RHEL 7 x86_64
  • CentOS 7 x86_64

Supported backend configurations is used:

  • Only one backend is configured.
  • Local backend uses a local directory or a mounted NFS share according to the configuration details.
  • S3 backend uses one of the supported S3 flavours:
    • Cleversafe
    • IIJ GIO
    • Swisscom
    • Amazon
  • Microsoft Azure backend.
  • OpenStack Swift backend.

Network requirements

    The following ports need to be open on the server:

    • 44445 for incoming connections from public network
    • 443 and 8443 for outgoing connections to the public network.

    A gateway can serve up to 2 gigabit of user traffic that is usually about 50-100 simultaneous backup sessions with a good speed.

    Minimal Configuration

    Be aware that when implementing minimal configuration, supported usage scenarios are limited.

    Hardware requirements

    See recommended hardware requirements.

    Software requirements

    Acronis Storage Gateway is installed on any server running supported OS:

    • RHEL 7 x86_64
    • CentOS 7 x86_64

    Supported backend configuration is used. See recommended software configuration.

    Network requirements

    See recommended network requirements.

    Not Supported Configuration

    Be aware that when implementing an unsupported configuration, you will be denied Acronis Support for all usage scenarios and technical issues. Any limitation indicated in the Deployment Guide of Acronis Storage Gateway puts on to the limitations below.

    Not supported hardware configuration and scenarios

    • When Acronis Storage Gateway runs inside a virtual machine, resources of the hosting hypervisor must not be oversubscribed.

    Not supported software configuration and scenarios

    Unsupported OS:

    • Any Linux distribution different from RHEL 7 x86_64 or CentOS 7 x86_64, e.g. CentOS 5 x86, Ubuntu, Debian, Suse etc.

    3rs party software:

    • The machine running Acronis Storage Gateway must not host any 3rd party services such as web servers and other resource-demanding applications.

    Acronis Storage Gateway configuration:

    • Any unsupported backend is used:
      • Local backend: SMB/CIFS share; local folder with insufficient permissions (not owned by acronis user and group)
      • S3 backend: Ceph, Riak, Nimbula, Scality, Rackspace, Cloudian, Google Cloud Storage etc.

    Not supported network configuration and scenarios

    • Storage cluster is not protected from non-authorized access over the network.
    • No Internet access is availabe on the server.
    • Port 44445 is closed for inbound connections.
    • Ports 443 and 8443 are closed for outbound connections.
    • More than 100 simultaneous backups are performed on the server.

      (!) We recommend using Acronis Backup Gateway in Acronis Cyber Infrastructure, because it doesn’t have this limitation and can server more than several thousands of simultaneous connections.