59375: Acronis Backup 12: logging in to the backup console fails for a user without a password

Translate to:

Applies to:

Symptoms

  1. You install Acronis Backup 12 (on-premise deployment).
  2. You try to log in to Acronis web console. The user you are trying to log in with is not password-protected. You provide the username and leave password blank.
  3. Login fails with:
    The credentials are incorrect.

Cause

Blank passwords are not accepted.

Solution

In Windows:

  1. Open Windows Registry: Start -> search -> type regedit.exe and press Enter.
  2. Navigate to HKEY_LOCAL_MACHINE\System\Currentcontrolset\Control\Lsa and locate the LimitBlankPasswordUse DWORD.
  3. Set its value to zero:

In Linux, activate the root user and set a password for it.

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
2 + 0 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.