59277: Acronis Backup Cloud: what devices and environments can be backed up

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Applies to:

Acronis Backup Cloud is a comprehensive backup solution that suits any environment from home and home office to large businesses. Acronis Backup Cloud protects:

  • Windows PCs
  • Mac computers
  • iPad, iPhone, and iPod
  • Android devices
  • physical Windows and Linux servers
  • virtual Microsoft Hyper-V and VMware vSphere
  • cloud Microsoft Azure VMs and Amazon EC2 instances
  • Microsoft Exchange Servers
  • Microsoft SQL Servers
  • SharePoint farms
  • Active Directory
  • Office 365 mailboxes
  • NAS devices (see best practices here)

Windows operating systems that can be protected

  • Windows XP Professional SP3 (x86, x64)
  • Windows Vista – all editions
  • Windows 7 – all editions
  • Windows 8/8.1 – all editions (x86, x64), except for the Windows RT editions
  • Windows 10 – Home, Pro, Education, Enterprise, and IoT Enterprise editions
  • Windows Small Business Server 2003/2003 R2
  • Windows Small Business Server 2008
  • Windows Small Business Server 2011 – all editions
  • Windows Server 2003 SP1/2003 R2 and later – Standard and Enterprise editions (x86, x64)
  • Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x86, x64)
  • Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
  • Windows Server 2012/2012 R2 – all editions
  • Windows Server 2016 – all installation options, except for Nano Server
  • Windows Storage Server 2003/2008/2008 R2/2012/2012 R2/2016
  • Windows MultiPoint Server 2010/2011/2012

MacOS versions that can be protected

  • OS X Mavericks 10.9
  • OS X Yosemite 10.10
  • OS X El Capitan 10.11
  • macOS Sierra 10.12
  • macOS High Sierra 10.13

Mobile devices that can be protected

  • Smartphones and tablets running Android 4.1 or later
  • iPhones, iPads, and iPods running iOS 8 or later

Linux operating systems that can be protected

Linux with kernel from 2.6.9 to 4.9 and glibc 2.3.4 or later
Various x86 and x86_64 Linux distributions, including:

  • Red Hat Enterprise Linux 4.x, 5.x, 6.x, 7.0, 7.1, 7.2, 7.3, 7.4
  • Ubuntu 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10, 16.04, 16.10, 17.04
  • Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24
  • SUSE Linux Enterprise Server 10 and 11
  • SUSE Linux Enterprise Server 12 – supported on file systems, except for Btrfs
  • Debian 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 9
  • CentOS 5.x, 6.x, 7, 7.1, 7.2, 7.3
  • Oracle Linux 5.x, 6.x, 7.0, 7.1, 7.2, 7.3 – both Unbreakable Enterprise Kernel and Red Hat Compatible Kernel
  • CloudLinux 5.x, 6.x, 7, and 7.1
  • ClearOS 5.x, 6.x, 7, and 7.1

Before installing the product on a system that does not use RPM Package Manager, such as an Ubuntu system, you need to install this manager manually; for example, by running the following command (as the root user): apt-get install rpm

Microsoft SQL Server version that can be protected

Acronis Backup Cloud supports Microsoft SQL in the following versions, including Express:

  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016

Acronis Backup Cloud currently does not support Oracle Database and MySQL.

Microsoft Exchange Server versions that can be protected

  • Microsoft Exchange Server 2016 – all editions.
  • Microsoft Exchange Server 2013 – all editions, Cumulative Update 1 (CU1) and later.
  • Microsoft Exchange Server 2010 – all editions, all service packs. Recovery of mailboxes and mailbox items is supported starting with Service Pack 1 (SP1).
  • Microsoft Exchange Server 2007 – all editions, all service packs. Recovery of mailboxes and mailbox items is not supported.

Microsoft SharePoint Versions that can be protected

  • Microsoft SharePoint 2013
  • Microsoft SharePoint Server 2010 SP1
  • Microsoft SharePoint Foundation 2010 SP1
  • Microsoft Office SharePoint Server 2007 SP2*
  • Microsoft Windows SharePoint Services 3.0 SP2*
    *In order to use SharePoint Explorer with these versions, you need a SharePoint recovery farm to attach the databases to.

Office 365 can be protected if running in these operating systems

  • Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x64 only)
  • Windows Small Business Server 2008
  • Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
  • Windows Small Business Server 2011 – all editions
  • Windows 8/8.1 – all editions (x64 only), except for the Windows RT editions
  • Windows Server 2012/2012 R2 – all editions
  • Windows Storage Server 2008/2008 R2/2012/2012 R2/2016 (x64 only)
  • Windows 10 – Home, Pro, Education, and Enterprise editions (x64 only)
  • Windows Server 2016 – all installation options, except for Nano Server (x64 only)

VMware and Hyper-V versions that can be protected

This agent is delivered as a Windows application for running in any operating system listed above (Windows section) with the following exceptions:
- 32-bit operating systems are not supported.
- Windows XP, Windows Server 2003/2003 R2, and Windows Small Business Server 2003/2003 R2 are not supported.

  • VMware ESXi 4.1, 5.0, 5.1, 5.5, 6.0, 6.5

Agent for Hyper-V

  • Windows Server 2008 (x64) with Hyper-V
  • Windows Server 2008 R2 with Hyper-V
  • Microsoft Hyper-V Server 2008/2008 R2
  • Windows Server 2012/2012 R2 with Hyper-V
  • Microsoft Hyper-V Server 2012/2012 R2
  • Windows 8, 8.1 (x64) with Hyper-V
  • Windows 10 – Pro, Education, and Enterprise editions with Hyper-V
  • Windows Server 2016 with Hyper-V – most installation options, except for Nano Server
  • Microsoft Hyper-V Server 2016

Virtuozzo versions that can be protected

  • Virtuozzo 6.0.10
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