58967: How to Reset Password for Your Acronis Account

If you have forgotten both e-mail and password, use THIS ARTICLE.

Do the following to reset a forgotten password:

  1. Click Reset:
  2. Specify your account e-mail, and then click Submit:
  3. Check your mailbox.
  4. In password retrieval e-mail, click Reset password:
  5. Provide a new password, and then click Save:
  6. Once your new password is saved, click Log in:
  7. Provide your credentials:

Now you have access to your account.

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Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please visit our Support Portal
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