If you have forgotten both e-mail and password, use THIS ARTICLE.
Do the following to reset a forgotten password:
- Click Reset:
- Specify your account e-mail, and then click Submit:
- Check your mailbox.
- In password retrieval e-mail, click Reset password:
- Provide a new password, and then click Save:
- Once your new password is saved, click Log in:
- Provide your credentials:
Now you have access to your account.