58947: Acronis True Image: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard

use Google Translate

Applies to: 

Symptoms

  1. You try to access Online Dashboard.
  2. Web page does no open. The following error is shown:

    The JWT token has expired or is invalid

Cause

Issue with specific Acronis accounts or maintenance on Acronis servers.

Solution

Attempt to log in at a later time.

If the issue persists after 24 hours, please contact Acronis Customer Central to get the issue resolved.

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
2 + 0 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.