58947: Acronis True Image: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard


  1. You try to access Online Dashboard.
  2. Web page does no open. The following error is shown:

    The JWT token has expired or is invalid


Issue with specific Acronis accounts or maintenance on Acronis servers.


Attempt to log in at a later time.

If the issue persists after 24 hours, please contact Acronis Customer Central to get the issue resolved.