58831: Acronis Cyber Protect Cloud: "Invalid IdP response" Error

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Last update: Fri, 2020-05-01 06:16

Symptoms

  1. You want to create, modify, delete, or run a backup plan.
  2. The operation fails with this error:
    | error 0x295000a: Invalid IdP response.
    | line: 0x7a903ee15accc22d
    | file: d:/3737/enterprise/common/account_server/regional_idp_impl.cpp:96
    | function: Process
    | status: 0x191
    | respBody: {"error": "invalid_grant"}
    | $module: account_server_client_lxa64_3737

Cause

Issue in the product.

Solution

The issue has been fixed in Acronis Cyber Protect Cloud 7.5.