- You have an Entire PC archive in Acronis Cloud.
- Using Web Restore, you select files/folders from an older backup version in this archive and click Restore.
- Then you open Acronis True Image in Windows and try to restore this archive.
- "Cannot copy the selected disk" error arrears. Recover now is greyed out.
Issue in the product.
Acronis True Image Subscription:
The issue has been fixed in build 6106 (Acronis True Image New Generation). Please update to the latest build.
Acronis True Image 1-Time Purchase License:
The issue has been fixed in build 8029. Please update to the latest build.
As workaround, select Download instead of Restore while restoring files/folders in Web Restore.