58730: Acronis True Image 2017: Backup to Acronis Secure Zone Fails with "Error occurred while opening the file"

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Applies to: 

Last update: 03-03-2017

Symptoms

  1. You try to save a backup to Acronis Secure Zone (ASZ).
  2. Backup fails with error:
    Error occurred while opening the file

Cause

Issue in the product.

Solution

Acronis True Image Subscription:
The issue has been fixed in build 6106 (Acronis True Image New Generation). Please update to the latest build.

Acronis True Image 1-Time Purchase License:
The issue has been fixed in build 8029. Please update to the latest build.