58722: Acronis True Image 2017: Installation Fails with "Subkey cannot be found"

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Applies to: 

Last update: 21-02-2017

Symptoms

Installation fails with "Subkey cannot be found" error.

Solution

Acronis True Image Premium Subscription:
The issue has been fixed in build 6106 (Acronis True Image New Generation). Please update to the latest build.

Acronis True Image 1-Time Purchase License and Standard Subscription:
The issue has been fixed in build 8029. Please update to the latest build.

 

To fix the issue without updating, use this workaround:

  1. Apply Microsoft FixIt Tool.
  2. Apply Cleanup Tool.
  3. Reboot computer.
  4. Temporarily disable antivirus/antimalware software.
  5. Re-attempt installation.