Installation fails with "Subkey cannot be found" error.
Acronis True Image Premium Subscription:
The issue has been fixed in build 6106 (Acronis True Image New Generation). Please update to the latest build.
Acronis True Image 1-Time Purchase License and Standard Subscription:
The issue has been fixed in build 8029. Please update to the latest build.
To fix the issue without updating, use this workaround:
- Apply Microsoft FixIt Tool.
- Apply Cleanup Tool.
- Reboot computer.
- Temporarily disable antivirus/antimalware software.
- Re-attempt installation.
- If the issue persists, contact Acronis Support.