58104: Acronis Backup Advanced 11.7: Remote Installation Fails with "There are no registered components"

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Applies to: 

Last update: 30-04-2021


    1. You are installing Acronis Backup Advanced on remote machines.
    2. Installation fails with "There are no registered components":


Components for Remote Installation are not present on the machine you start remote installation from.

The possible cause is that you have installed Acronis Backup Advanced 11.7 to this machine from a network share. MSIexec process performing the installation did not have permission to access the share and copy the necessary files to the machine.

You can check this by looking into the installation log (located in %allusersprofile%\Acronis\InstallationLogs). If this is the case, the installation log would contain an error like:
Error 0x1700004: Failed to register packages from source '\\share\AcronisBackupAdvanced.exe'.
| line info: 0xc6e668f1eaf3ba51
| $module: remote_install_cache_msi_vs_s_44180
| error 0x45002b: Failed to create package manager for directory '\\share\AcronisBackupAdvanced.exe'.
| line info: 0x188b0aebdc45b83b
| $module: remote_install_cache_msi_vs_s_44180
| error 0x450006: Failed to open directory '\\share\AcronisBackupAdvanced.exe\'.
| line info: 0x1c860db080a18b3f
| $module: remote_install_cache_msi_vs_s_44180
| error 0x40014: Access to the file is denied.
| line info: 0xf35f747b3b21fcac
| function: NtOpenFile
| path: \\?\UNC\share\AcronisBackupAdvanced.exe\
| $module: remote_install_cache_msi_vs_s_44180
| error 0xfff0: Access is denied
| line info: 0xbd28fdbd64edb8ee
| code: 0x80070005
| $module: remote_install_cache_msi_vs_s_44180


  1. On the machine where Components for Remote Installation should be installed, open Control Panel: Start -> Control Panel (you might need to use search).
  2. Open Programs and Features.
  3. Locate Acronis Components for Remote Installation and delete them.
  4. After deleting Components for Remote Installation, copy Acronis Backup Advanced package to the machine and install Components for Remote Installation:
    1. Double-click the installation package.
    2. Select Modify.
    3. Select Components for Remote Installation and install.