58006: Acronis software:M.2 and NVMe drives are not detected by Linux-based bootable media

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Applies to: 

Symptoms

  1. You have a computer with an M.2 disk or NVMe drive
  2. When booting the computer with Acronis Linux-based bootable media the disk is not detected.

Cause

Linux kernel limitation.

Solution

As a workaround, disable SATA mode in UEFI (BIOS) in order to get the disk recognised in Linux:

  1. Start the computer.
  2. Access system setup by pressing F2 key (or another key specified in the manufacturer's documentation) when you see the manufacturer's logo.
  3. Go to System Configuration -> SATA operations and change from RAID On to Disabled.
  4. Download the latest bootable media and retry booting with it.

Alternatively, you can use WinPE-based bootable media.

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