58006: Acronis software:M.2 and NVMe drives are not detected by Linux-based bootable media

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Applies to: 

Symptoms

  1. You have a computer with an M.2 disk or NVMe drive
  2. When booting the computer with Acronis Linux-based bootable media the disk is not detected.

Cause

Linux kernel limitation.

Solution

As a workaround, disable SATA mode in UEFI (BIOS) in order to get the disk recognized in Linux:

  1. Start the computer.
  2. Access system setup by pressing F2 key (or another key specified in the manufacturer's documentation) when you see the manufacturer's logo.
  3. Go to System Configuration -> SATA operations and change from RAID On to Disabled. (If changing to Disabled does not help, change to AHCI may work better on some hardware)
  4. Download the latest bootable media and retry booting with it.

Alternatively, you can use WinPE-based bootable media.

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