- You browse a backup with SharePoint data using Acronis SharePoint Explorer.
- After closing Acronis SharePoint Explorer, you cannot perform an operation with the backup (e.g. delete it), because it is used by another process. In the vault (backup location), there is a .lck file that cannot be deleted.
Issue in the product.
The issue has been fixed in Update 1 of Acronis Backup Advanced 11.7, please update the product to the latest build.
As workaround without updating the product, restart Acronis Managed Machine Service: Start -> Search -> services.msc -> locate Acronis Managed Machine Service and click Restart. The backup file will be unlocked afterwards.