57223: (Fixed) Acronis Backup Cloud / Acronis Backup Service: Installation on Debian fails with "Could not detect location of RPM database on Debian system during update"

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Operating Systems:

Installation on Debian fails after it was once cancelled

Symptoms

  1. You start installation of Agent for Linux on Debian and cancel it before it ends
  2. Next attepmt to install the package fails with error:

"Could not detect location of RPM database on Debian system during update"

Cause

Issue in the product.

Unfinished installation created folder /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall which prevents from next clean installation.

Solution

The issue is fixed in build 1321 or newer.

Workaround

Remove folder /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall and re-attempt installation.

More information

See also:

 

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