57018: Acronis Backup 11.7/11.5: Personal Vault Cannot Be Created on NAS4Free FTP/SFTP Shares

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Applies to: 

Operating Systems: 

Symptoms

  1. You have a NAS based on NAS4Free software.
  2. You try to create personal vault using FTP or SFTP protocol or try to select this vault for backup.
  3. Your credentials are not accepted.

Cause

Issue in the product

Solution

The issue will be fixed in future updates.