If necessary, on a single server install, you can downgrade Acronis Files Connect to Access Connect 10.0.4. All you need is the desired version's installer.
- Open an elevated command prompt.
- Enter the path to your AcronisFilesConnect.exe surrounded by quotes and add the -DowngradeToVersion9 switch.
e.g. "C:\Program Files (x86)\Acronis\Access\Files Connect\AcronisFilesConnect.exe"
- Run the Access Connect 10.0.4 installer and complete the installation proccess.
For cluster installs, please open a technical support case at http://www.acronis.com/mobilitysupport