56991: Acronis Files Connect: downgrading Acronis Files Connect to Access Connect 10.0.4 or ExtremeZ-IP 9.0.5

Introduction

If necessary, on a single server install, you can downgrade Acronis Files Connect to Access Connect 10.0.4 or ExtremeZ-IP 9.0.5.  All you need is the desired version's installer.

Solution

  1. Open an elevated command prompt.
  2. Enter the path to your AcronisFilesConnect.exe surrounded by quotes and add the -DowngradeToVersion9 switch. 
    e.g. "C:\Program Files (x86)\Acronis\Access\Files Connect\AcronisFilesConnect.exe"
  3. Run the Access Connect 10.0.4 or ExtremeZ-IP 9.0.5 installer and complete the installation proccess.
  4. Done. 

For cluster installs, please open a technical support case at http://www.acronis.com/mobilitysupport

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