56991: Acronis Files Connect: downgrading Acronis Files Connect to ExtremeZ-IP version 9.0.5 or lower

Introduction

If necessary, you can downgrade Acronis Files Connect to a version of ExtremeZ-IP. All you need is the desired version's installer.

Solution

  1. Open an elevated command prompt.
  2. Enter the path to your AcronisAccessConnect.exe surrounded by quotes and add the -DowngradeToVersion9 switch. 
    e.g. "C:\Program Files (x86)\Group Logic\ExtremeZ-IP\AcronisAccessConnect.exe"
  3. Run the ExtremeZ-IP installer and complete the installation proccess.
  4. Done. 

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