56991: Acronis Files Connect: downgrading Acronis Files Connect to Access Connect 10.0.4

Introduction

If necessary, on a single server install, you can downgrade Acronis Files Connect to Access Connect 10.0.4.  All you need is the desired version's installer.

Solution

  1. Open an elevated command prompt.
  2. Enter the path to your AcronisFilesConnect.exe surrounded by quotes and add the -DowngradeToVersion9 switch. 
    e.g. "C:\Program Files (x86)\Acronis\Access\Files Connect\AcronisFilesConnect.exe"
  3. Run the Access Connect 10.0.4 installer and complete the installation proccess.
  4. Done. 

For cluster installs, please open a technical support case at http://www.acronis.com/mobilitysupport

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