56802: Acronis True Image: Windows SmartScreen Prevents Installation

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This article applies to:

  • Acronis True Image 2016
  • Acronis True Image Cloud (Release 2016)

 

Symptoms

  1. Download the Acronis True Image installation file.
  2. Run the installation file.
  3. See a Windows SmartScreen unrecognized app message:

Cause

The probable cause of the issue is that the installation file was signed for compatibility with Windows 10. The Windows SmartScreen filter window may appear for users of previous versions of Windows. 

The current Acronis True Image installation package is validated for security and compatibility with Windows 7, 8/8.1 and 10. The digital signature can be verified by right-clicking the installation file, selecting Properties, and reviewing the Digital Signatures section. 

Solution

To install Acronis True Image, click "More info" and then click Run anyway button.

 

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