56502: Acronis Cyber Protect Cloud: how to change vCenter/ESXi User

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Last update: 23-06-2021

If you need to change the account used by Acronis to log in to vCenter or ESX(i) host in version 5 and 6:

  1. In Cyber Protection console, go to Devices -> VMware .
  2. Click Hosts and Clusters.
  3. In the Hosts and Clusters list (to the right of the Hosts and Clusters tree), select the vCenter Server or stand-alone ESXi host that was specified during the Agent for VMware installation.
  4. Click Details.
  5. Under Credentials, click the user name.
  6. Specify the new access credentials, and then click OK.

If you need to change the account used by Acronis to log in into vCenter or ESX(i) host in version 4:

  1. Remove the Agent for VMware.
  2. Reinstall the Agent using the new account.

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