56352: Acronis Snap Deploy 5: WinPE-Based Media Booting Fails on snapman.sys with Error Code 0xc0000359

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Applies to:

Operating Systems:

Symptoms

  1. You create a 64-bit WinPE-based bootable media by specifying a path to a folder with WinPE files manually (e.g. C:\Program Files (x86)\Windows Kits\8.1\Assessment and Deployment Kit\Windows Preinstallation Environment\amd64\en-us\winpe.wim).
  2. You boot the target machine with the created media.
  3. Booting fails with the following error:

The operating system couldn't be loaded because a critical system driver is missing or contains errors.
File: \windows\system32\DRIVERS\snapman.sys
Error code: 0xc0000359

Cause

Limitation of the product.

Solution

Support for 64-bit WinPE-based bootable media was implemented in Update 2 (build 1656), please update the product to the latest build.

As workaround, you can use a 32-bit WinPE-based bootable media.

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