56307: Acronis Backup Cloud / Acronis Backup Service: backup exclusions do not work for Linux machines

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Symptoms

  1. You back up disks or an entire Linux machine.
  2. In the backup plan, you specify exclusions.
  3. Specified files/folders are not excluded from backup and backup completes with warning:
    Error code: 47
    Module: 7
    LineInfo: a5695862aaf8e6f9
    Fields:  PartitionId : 225, $module : disk_bundle_lxa64_140
    Message: File exclusion is not supported.

Cause

Issue in the product.

Solution

The issue has been fixed in Acronis Backup Cloud 7.0, please update to the latest build.

As workaround, you can make a file-level backup and specify exclusions.

 

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