This article applies to:

• Acronis Backup for VMware 9

Description

You can either reinstall Centralized dashboard or update it manually.

Do the following to update Centralized dashboard manually:

1. Deploy new Centralized dashboard appliance. (!) Do not connect to its Web console.
2. Use WinSCP to connect to the old Centralized dashboard appliance.
3. Copy these folders from the old appliance:
   /tmp/root/.Acronis/
   /etc/Acronis/
   /var/lib/Acronis/vmProtect/
4. Use WinSCP to connect to the new Centralized dashboard appliance.
5. Place the copied folders to the new appliance.

More information

How to connect to a virtual appliance using WinSCP:

• Install the WinSCP utility which you can get from http://winscp.net/eng/download.php. WinSCP (Windows Secure CoPy) is a free and open source SFTP, SCP, and FTP client for Microsoft Windows. Its main function is to secure file transfer between a local and a remote computer. Beyond this, WinSCP offers basic file manager and file synchronization functionality.
• Log in to vSphere Client and open the console of Centralized dashboard appliance. Write down or remember the IP address of Centralized dashboard appliance.
• Press CTRL-SHIFT-ALT-SPACE-F1 and then ALT-F2
• In the console please type this command: /bin/sshd
• Launch the WinSCP utility on the machine where you installed it;
• In the host machine field type your Appliance IP (recorded on Step 2), the same as in the vSphere console. The default login:password is root:root (the password may differ if you changed it via web console at Configure ->  Agent Password).
• The protocol should be set to SCP and then click on log in;
• You will get a window with all the directories of the appliance (Windows Commander-like interface).