55944: [Fixed] Acronis Backup Cloud: Installation Fails with "Enable outgoing connections to the following ports: https://baas.acronis.com:443"

use Google Translate


  1. You install Backup Client.
  2. You specify your Backup account credentials.
  3. Installation fails with:
    Enable outgoing connections to the following ports:


The issue might have one of these root causes:

  1. You have specified your Acronis account credentials, not Backup account credentials.
  2. Your Acronis account and Backup account credentials match, you have specified e-mail instead of username.


The error message has been improved and explicitly states the Backup account credentials should be used.

Please specify Backup account credentials (username and password). You can check the username in Backup management console:


You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
2 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.